require_once( dirname(__FILE__) . '/../lib/class.SupportSystem.php' );
//var_dump($this->ajax->data);
$mod = $this->ajax->data->Get('m');
$res = 'error (uknown)';
switch($mod)
{
case 'welcome':
$res = welcome( $this );
break;
case 'newticket':
$res = newticket( $this );
break;
case 'oldtickets':
$res = oldtickets( $this );
break;
case 'viewticket':
$res = viewticket( $this );
break;
default:
$res ="Need valid mod (m) value ($mod)";
}
$this->ajax->response['content'] = $res;
function welcome( $self )
{
return $self->getHelpNote('support/welcome');
}
function newticket( $self )
{
$exec = $self->ajax->data->Get('exec');
if($exec)
{
// save ticket
if($topic = $self->ajax->data->Get('topic')
and $content = $self->ajax->data->Get('content'))
{
$u = $self->userDetails( );
$support = new SupportSystem( $self );
$tid = $support->newTicket( $u->accountid );
if(! $tid )
{
die("Unable to create ticket (Unknown error)");
}
$support->setTicketItem( $tid, 'topic', $topic );
$support->setTicketItem( $tid, 'content', $content );
return "Your support ticket has been created.";
}
else
{
die("Need a valid subject and body");
}
}
else
{
// show form for new ticket
$ret = $self->html->form_start(
array(
'id' => 'frmMain',
'name' => 'frmMain',
'action' => 'newticket'
)
) .
$self->tableHeader("Create New Support Ticket") .
$self->html->table(
$self->html->tr(
$self->html->td(
'Ticket Subject:'
) .
$self->html->td(
$self->html->textfield('topic', array('class' => 'input', 'size' => 40))
)
) .
$self->html->tr(
$self->html->td(
'Ticket Body:
' .
$self->html->textarea(
'content',
array(
'cols' => 50,
'rows' => 20,
'style' => 'width: 100%;',
'class' => 'input'
)
)
,
array('colspan' => 2)
)
)
,
array('class' => 'maintable')
) .
'